Navient - Department of Education Loan Service PO Box 9635 Wilkes-Barre, PA 18773-9635 Yog koj xav tau kev pab ua daim foos no, hu rau: (Yog tsis muaj tus xov tooj qhia, hu rau koj tus tswv qiv nyiaj.)
Navient chaw nyob yog dab tsi?
Rau tsoomfwv cov nyiaj qiv, koj tuaj yeem sau rau US Department of Education, FSA Ombudsman, 830 First Street, Fourth Floor, NE, Washington, DC 20202-5144.
Puas yog Navient qhov qiv qiv?
Rau lub sijhawm txwv, Navient tab tom muab kev tiv thaiv tus kabmob coronavirus luv luv rau cov neeg qiv nyiaj FFELP uas tau thov. Qhov kev pab cuam no coj koj cov nyiaj txais uas tsim nyog tam sim no thiab ncua kev them nyiaj tsawg kawg ib hlis tag nrho. Lub sijhawm luv luv yuav tsis suav nrog koj lub sijhawm nyuaj rau kev ua siab ntev.
Kuv yuav ua li cas thiaj tau txais kev zam txim rau kuv cov tub ntxhais kawm Navient?
Koj tuaj yeem thov rau PSLF ntawm StudentAid.gov lub vev xaib. Yog tias koj raug lees txais rau qhov kev zov me nyuam, Navient yuav hloov koj cov tub ntxhais kawm qiv nyiaj rau FedLoan Servicing. Lub Tsev Haujlwm Saib Xyuas Kev Kawm tau hais tias nws yuav ceeb toom rau koj yog tias koj tau txais kev pabcuam.
Cov tub ntxhais kawm qiv nyiaj puas tau mus rau qhov kev ncua?
Note: Kev ncua tsev kawm ntawv feem ntau yog tsis siv neeg, yog li feem ntau nws tsis tas yuav ua kom tiav Daim Ntawv Thov Kev Tso Cai Hauv Tsev Kawm Ntawv.